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Privacy Policy

1. Introduction
D-One respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data in accordance with the Protection of Personal Information Act (POPIA) of South Africa.


2. What Information We Collect
We may collect the following personal information:

  • Full name

  • Email address

  • Contact number

  • Physical address

  • Project or service preferences

  • Browsing information through website cookies

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This data is collected when you visit our website, make an enquiry, engage our services, or subscribe to our mailing list.


3. How We Use Your Information
We collect and use your personal data to:

  • Respond to your enquiries and requests

  • Provide quotations and project updates

  • Deliver and support our services

  • Process invoices and payments

  • Send relevant communications (with your consent)

  • Improve our services and user experience

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We only collect data that is necessary and process it in a lawful and transparent manner.


4. Sharing Your Information
We do not sell your personal information. We may share your data with trusted third parties involved in the delivery of our services (e.g., installation teams, logistics, or IT support) under strict confidentiality agreements.

5. Data Storage and Security
Your data is securely stored on protected systems with restricted access. We implement technical and organisational safeguards to prevent loss, misuse, or unauthorised access.

6. Your Rights
In line with POPIA, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of inaccurate or unnecessary data

  • Object to the processing of your information

  • Withdraw consent for marketing communications

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To exercise these rights, please contact us at: info@d-one.tech


7. Use of Cookies
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences via your browser settings.


8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in law or our practices. Updates will be posted on this page with a revised effective date.


9. Contact Us
If you have any questions about this policy or how your information is handled, please contact our Information Officer at:
D-One Systems Integration
Cape Town, South Africa
Email: info@d-one.tech

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